About you

• You speak and write English at an advanced level (minimum C1).
• You are located in India, Indonesia, Sri Lanka, the Philippines or Vietnam.
• You have in-depth gaming knowledge and love anything related to video games
• You own a modern gaming PC/laptop
• You are a fast learner, take initiative and excel at troubleshooting
• You have a dedicated quiet workspace located within your residence
• (Optional) Experience in a Customer service environment is a plus.

Technical requirements

• A minimum internet speed of 15 Mb/s download and 15 Mb/s upload with Latency < 120 ms, internationally
• A minimum of 8 GB RAM
• Windows 11 (All editions except Windows S Mode)
• A processor with a CPU Mark of at least 9220 or higher, similar to Intel i5-8400 (Has to be 8th Gen Intel or above, if Ryzen, 2nd Gen or above)
• A GPU with a G3D Rating of 4806 or higher, similar to GTX 760
• 2 Monitors
• A smartphone usable for two-factor authentication that runs at least:
  • Android 10.0 or newer
  • Apple iOS 16.0 or newer

What we offer:

• The flexibility to work 100% remotely with no wasted commute time and travel costs
• A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients
• A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages – where we celebrate everyone’s uniqueness
• Innovative digital tools and comprehensive training, with access to our library of online training courses
• Various learning and career development initiatives throughout the year
• Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few