Company Overview

The organization operates within the fintech and digital lending industry, developing technology-driven financial services that simplify access to credit and improve the management of digital lending processes.

Its platforms support digital loan applications, credit assessment workflows, loan administration, repayment monitoring, and financial reporting. The organization combines financial services expertise with automated technology to improve lending efficiency and customer experience.

Its remote workforce brings together professionals from credit operations, financial analysis, risk management, compliance, and software development to support reliable digital lending services.

Role Summary

The Digital Lending Operations Specialist will support the operational management of digital lending activities, including loan application processing, account administration, disbursement coordination, repayment monitoring, and loan servicing.

The role involves ensuring that lending workflows operate efficiently, customer information is accurately maintained, and loan-related transactions are properly documented.

The successful candidate will collaborate with credit analysts, compliance specialists, customer support professionals, and technology teams to resolve operational issues and improve lending processes.

This position requires an understanding of lending operations, financial administration, and digital financial platforms. The ideal candidate will be organized, analytical, and capable of managing multiple lending-related activities while maintaining accuracy and compliance with internal procedures.

Key Responsibilities

• Coordinate daily operational activities associated with digital loan applications and loan administration.

• Review loan application records to ensure that required information and supporting documentation are complete.

• Support loan processing workflows from application review through approval, disbursement, and account activation.

• Coordinate with credit assessment teams to resolve application-related documentation and processing issues.

• Monitor loan disbursement activities and verify that approved funds are processed accurately.

• Maintain accurate loan account records, repayment schedules, and customer financial information.

• Monitor repayment activity and identify overdue payments or discrepancies requiring operational follow-up.

• Support loan reconciliation activities and investigate differences between lending platform records and financial reports.

• Assist with loan servicing requests, account adjustments, and customer account administration.

• Collaborate with compliance teams to ensure that lending operations follow applicable internal procedures and regulatory requirements.

• Prepare operational reports covering application volumes, loan processing times, disbursements, repayments, and outstanding exceptions.

• Identify inefficiencies in lending workflows and recommend improvements.

• Support testing of lending platform enhancements and automated loan administration processes.

• Maintain documentation covering operational procedures, loan processing activities, and account management requirements.

Requirements and Qualifications

• Bachelor’s degree in Finance, Accounting, Banking, Business Administration, or a related discipline.

• At least three years of experience in lending operations, credit administration, digital banking, or financial services.

• Strong understanding of loan processing, loan servicing, disbursement, and repayment workflows.

• Familiarity with digital lending platforms and financial account management systems.

• Knowledge of credit assessment procedures and basic credit risk principles.

• Experience with financial reconciliation and operational reporting.

• Proficiency in Microsoft Excel and digital financial administration tools.

• Understanding of KYC procedures and relevant lending compliance requirements.

• Strong organizational, analytical, and problem-solving skills.

• Excellent attention to detail and ability to maintain accurate financial records.

• Effective written and verbal communication skills.

• Ability to work independently and coordinate with distributed teams.

• Experience with automated lending systems or loan management software is advantageous.

Benefits

• Fully remote working arrangement within Estonia.

• Competitive compensation based on professional experience.

• Opportunity to contribute to the development of digital lending operations.

• Professional development in fintech, credit operations, and digital financial services.

• Exposure to modern loan management systems and automated financial workflows.

• Collaborative environment involving credit, compliance, finance, and technology professionals.

• Access to digital tools and systems supporting efficient remote work.

Application Instructions

Interested candidates should submit an updated CV highlighting their experience in digital lending, credit administration, loan servicing, or financial operations.

Applications should demonstrate practical knowledge of loan processing, financial recordkeeping, repayment monitoring, and lending systems. Candidates with experience supporting digital lending platforms or financial service providers are encouraged to apply.

Apply by clicking on the “Apply Now” Button below!

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