The Role

A modern fintech operation is seeking a highly detail-oriented Digital KYC & Onboarding Specialist to support secure and efficient customer onboarding across digital financial products.

The role sits at the intersection of customer verification, regulatory controls, digital identity and financial technology. You will be responsible for reviewing onboarding information, resolving verification exceptions and helping ensure that customer journeys meet established compliance and operational standards.

Core Responsibilities

• Review customer onboarding applications and supporting documentation.
• Conduct KYC verification in accordance with established procedures.
• Analyse identity information and investigate verification discrepancies.
• Review automated verification results and escalate exceptions appropriately.
• Support enhanced due diligence processes where required.
• Maintain accurate customer verification records.
• Identify potentially unusual or inconsistent onboarding patterns for further review.
• Work with compliance and operational teams to resolve documentation issues.
• Contribute to improvements in digital onboarding workflows.
• Monitor recurring verification problems and identify opportunities for process improvement.
• Apply strong confidentiality and information-security practices when handling sensitive customer data.
• Maintain accurate case notes and documentation.

Professional Requirements

• Previous experience in KYC, customer onboarding, AML operations, banking operations, fintech or financial services.
• Good understanding of customer due diligence principles.
• Strong document-review and analytical skills.
• High attention to detail and ability to identify inconsistencies.
• Comfortable working with digital verification platforms and financial technology systems.
• Ability to manage multiple cases while maintaining accuracy.
• Strong written and verbal English.
• Professional discretion when handling confidential information.
• Familiarity with European financial-services compliance environments is advantageous.

What Sets the Role Apart

This is not a conventional administrative position. The successful specialist will work within a technology-enabled onboarding environment, where automated identity verification, digital workflows and risk-based controls are integrated into the customer experience.

You will have the opportunity to develop expertise in digital identity, fintech operations, KYC technology and European financial-services processes while contributing directly to a secure and efficient onboarding experience.

Ideal Candidate

The ideal candidate is methodical, observant and comfortable investigating details. You can follow established procedures without losing sight of the wider customer journey, and you are confident escalating issues when information does not meet required standards.

This is an excellent opportunity for a KYC or financial-services professional seeking an internationally oriented fintech career in Estonia.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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