Description
Company Overview
A technology-driven financial services organisation is seeking a Digital Banking Product Configuration Specialist to support the development, configuration, and continuous improvement of digital banking products. The organisation operates within an evolving fintech landscape, focusing on accessible banking technology, efficient account services, and customer-oriented financial solutions.
Role Summary
The Digital Banking Product Configuration Specialist will be responsible for configuring banking product features, maintaining account service parameters, and supporting the technical implementation of digital banking capabilities. The role involves translating operational and product requirements into accurate system configurations while ensuring that banking features function consistently across digital platforms.
The ideal candidate will combine an understanding of banking products with technical configuration skills, structured problem-solving, and the ability to collaborate with product, engineering, operations, and compliance teams.
Key Responsibilities
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Configure digital banking products, including current accounts, savings features, account limits, and service permissions.
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Maintain banking product parameters, transaction rules, account settings, and operational configurations.
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Translate business and operational requirements into clear technical configuration specifications.
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Support the introduction of new banking features and enhancements to existing digital banking services.
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Conduct configuration testing to verify that banking products operate according to approved requirements.
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Investigate product configuration errors and coordinate corrective actions with engineering teams.
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Maintain accurate configuration records, product documentation, and implementation procedures.
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Assist with the configuration of account opening workflows, customer verification stages, and account servicing features.
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Collaborate with compliance teams to ensure product configurations reflect applicable regulatory and operational requirements.
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Support user acceptance testing and product release activities.
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Monitor configuration performance and recommend improvements to reduce operational errors.
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Participate in cross-functional projects involving digital account management and banking platform enhancements.
Requirements and Qualifications
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Bachelor’s degree in Banking and Finance, Business Information Systems, Computer Science, or a related discipline.
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Experience in digital banking operations, fintech product support, banking systems administration, or product configuration.
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Understanding of retail banking products, account structures, transaction limits, and digital financial services.
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Familiarity with banking software platforms, configuration management tools, and business process documentation.
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Knowledge of API-based banking services and basic database concepts is an advantage.
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Experience with software testing, user acceptance testing, and product implementation processes.
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Strong analytical and technical problem-solving abilities.
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Excellent documentation and organisational skills.
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Ability to interpret business requirements and translate them into practical system configurations.
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Comfortable working with multidisciplinary teams in a remote environment.
Benefits
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Fully remote working arrangement within Estonia.
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Opportunity to contribute to the development of modern digital banking products.
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Exposure to banking technology, fintech product development, and financial automation.
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Continuous learning and professional development opportunities.
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Collaboration with specialists across banking, software engineering, and financial operations.
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Opportunity to develop expertise in digital banking systems and product infrastructure.
Application Instructions
Interested applicants should provide an updated CV detailing their experience with digital banking products, financial technology platforms, and system configuration. Candidates should include relevant examples of banking product implementation, configuration management, or digital financial service improvements.
Are you interested in this position?
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