Responsibilities:

• Turn Customer Enablement priorities into clear action plans that support the delivery and maturity of our education programs.
• Drive progress across multiple initiatives by tracking commitments, maintaining momentum, resolving blockers, and ensuring work moves forward.
• Support cross-functional coordination with Product, Marketing, Support, Service, and Customer Success to improve the visibility, adoption, and timing of enablement offerings across the customer journey.
• Help define and maintain the operating cadence for Customer Enablement, including tracking progress, outcomes, and key metrics.
• Improve operational consistency by standardizing processes, coordinating content or release-related changes, and identifying workflow improvements that strengthen long-term effectiveness.
• Gather and organize data, reporting, and feedback to monitor program performance, flag issues, and support ongoing execution. 
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