What You Will Do

• Ship excellent content. Posts, narratives, and explainers about Delight.ai’s AI concierge platform, our memory and personalization, omnichannel, and Trust OS pillars, and the CX workflows they unlock. Long-form is the core, but the engine reaches into podcast prep and pitching, Reddit and community participation, and wherever else buyers and LLMs go to form opinions.
• Build the content engine that helps the team move faster and stay sharper:
  • Create repeatable, AI-augmented pipelines for drafting, expert review, publishing, and updates
  • Build agents and workflows that support the content development process end-to-end
  • Design the AEO/GEO foundation — schema, structured outlines, citation-ready formats — that makes Delight.ai discoverable across Google, Perplexity, ChatGPT, Claude, and whatever comes next
• Be customer zero. Use our agents, our flows, our dashboards. Find what’s confusing. Push on what doesn’t hold up. Your content will read like you’ve actually deployed AI concierge agents because you have.
• Stay close to the market. Our product, the CX industry, and the way buyers and the models that serve them evaluate vendors are all moving fast. Keep up.
• Close the loop. Track what’s working from content to traffic to pipeline across every surface, including which podcast appearances and community conversations actually move pipeline. Learn what humans and models pick up. Iterate. 
• Are you interested in this position?

  Apply by clicking on the “Apply Now” Button below!
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