What You’ll Be Doing

• Collaborate with clients and internal teams to capture, translate, and document integration requirements and business rules
• Perform gap analysis on existing systems, define integration strategies, and recommend scalable solutions
• Drive cross-functional alignment between business stakeholders, developers, QA, and compliance teams
• Design and document integration workflows, including mapping user journeys, triggers, and automation rules
• Define functional specifications for APIs, data capture layouts, workflow steps, and role-based access controls
• Configure systems to support billing, claims, and premium audit processes in alignment with regulatory requirements
• Lead the documentation and setup of new Programs, Lines of Business, Coverages, and related business entities
• Analyze data requirements for insurance forms, map system data to output formats, and support rules configuration
• Guide development and QA teams through user stories, sprint planning, and backlog grooming
• Develop and execute test plans to validate data integrity and functional performance of integrated systems
• Provide post-implementation support, triaging production issues and optimizing ongoing system performance
• Contribute to the digital transformation of client ecosystems, identifying opportunities for workflow automation and operational efficiency

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