ABOUT THE JOB

As a Specialist in Accounts and Cards Processing Team, your mission is to ensure efficient, accurate, and high-quality execution of daily banking operations while delivering excellent service to both internal and external customers. You will play a key role in maintaining operational excellence, supporting colleagues, and contributing to continuous process improvements across the organization.

How You Will Make an Impact:

• Produce defined high-quality services efficiently and according to SLA on one or several products within the functional area, and execute tasks according to defined process descriptions.
• Independently execute low- to medium-complexity tasks within the functional area (account product processing, customer data maintenance, document preparation, card products support, and other related tasks).
• Solve independently typical cases, daily issues, and low- to mid-complexity tasks, and reply to questions about bank products according to bank rules.
• Contribute to the improvement of work processes and customer service quality by proposing changes and suggesting ideas.
• Assist other teams in troubleshooting and resolving tasks, contribute to team and company performance through effective collaboration, and substitute team members when needed.
• Execute other function-related activities according to requests, bank requirements, and the unit’s needs, as well as perform other tasks relevant to the role assigned by the direct manager and/or functional manager.

What Makes You a Great Fit:

• Higher education or pursuing a degree in Economics, Finance, Mathematics, Accounting, IT or Management
• Basic/Good knowledge of the Bank’s products, processes and IT systems, or the ability to learn this knowledge quickly
• Thoroughness, accuracy, accountability, and strong analytical thinking, with the ability to make decisions quickly
• Initiative to learn new tasks quickly and an innovation mindset
• Good work and time planning skills
• Strong communication, collaboration, and customer service skills.
• Fluent Lithuanian is required in spoken and written communication
• Basic English skills are required

Why You Will Love Working Here:

• Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
• International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
• Culture. You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It’s a dynamic environment that keeps you learning, growing, and never bored
• More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
• Paid leave. We are proud of our employees who are participating in military training.
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor’s note needed
• Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life
• Professional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc.
• Gross salary. 1510-2000 EUR/month, which is to be determined depending on your level of experience and competencies

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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