We are seeking an accomplished Account Manager to manage and develop a portfolio of strategic clients across a fast-paced international business environment in Estonia. This position is suited to a commercially minded professional who can build trusted client relationships, understand business requirements, and translate customer needs into effective solutions.

The Role

You will serve as a primary point of contact for assigned clients, ensuring strong communication, consistent service delivery, and long-term account development. You will work closely with sales, operations, product, compliance, and customer-support teams to ensure client expectations are understood and delivered against.

Key Responsibilities

• Own day-to-day relationships with an assigned portfolio of clients.
• Maintain regular communication and develop strong, professional client relationships.
• Understand client objectives, operational requirements, and business priorities.
• Coordinate internal teams to resolve account-related issues efficiently.
• Monitor account activity, service quality, and client satisfaction.
• Identify opportunities for account development and additional services.
• Prepare account reviews, client updates, and performance reports.
• Handle escalations professionally and ensure timely follow-through.
• Maintain accurate CRM records, account documentation, and communication history.
• Support onboarding, account activation, renewals, and ongoing client engagement.
• Collaborate with commercial and operational teams on strategic client initiatives.

Candidate Profile

• 3+ years of experience in account management, client success, relationship management, B2B sales, or a related field.
• Strong commercial awareness and customer-oriented thinking.
• Excellent written and verbal communication skills.
• Ability to manage multiple client relationships without compromising service quality.
• Strong negotiation, presentation, and problem-solving abilities.
• Comfortable working with CRM platforms and business reporting tools.
• Highly organised, proactive, and attentive to detail.
• Professional English is required; additional European languages are an advantage.

Why This Opportunity

This role offers exposure to international clients, complex commercial relationships, and cross-functional business operations. It is particularly suitable for an Account Manager looking to operate at a higher professional standard while developing expertise in strategic client management.

Ideal Candidate

A relationship-focused professional who combines commercial judgement, structured account management, strong communication, and consistent execution.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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