What You’ll Be Doing:

• Own the post-sale, end-to-end relationship for a focused set of payor accounts, managing both the operational baseline and the strategic trajectory toward deeper, more exclusive partnership structures
• Build and and maintain deep, ongoing knowledge of each account, its stakeholders, and its decision makers — understanding organizational priorities, leadership dynamics, and strategic pressures beyond what surfaces in meetings — and use that context to inform how we engage
• Lead rate renegotiation and partnership structuring conversations as a core part of the role, bringing a clear point of view on what Grow can offer and what the partner needs
• Proactively bring insights and ideas to partners before they ask, drawing on cross-account patterns and industry trends to position Grow as a thought partner rather than a vendor
• Coordinate internally across operations, product, and clinical teams — with support from the Director and VP, Corporate and Business Development — to ensure partner priorities are represented and that solutions are built to scale across accounts, not as one-off custom builds

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