Company Overview

Our client operates in the financial services sector, delivering technology-enabled solutions to support business customers and operational teams. The organisation focuses on improving business processes, strengthening operational performance, and using reliable data to support informed decision-making.

Role Summary

The Business Analyst will evaluate operational processes, identify business requirements, and translate stakeholder needs into practical improvements. The role involves analysing workflows, documenting business rules, and collaborating with technical and operational teams to ensure that business initiatives deliver measurable results.

Key Responsibilities

• Gather, analyse, and document business requirements through stakeholder interviews and workshops.

• Assess existing workflows to identify inefficiencies, operational risks, and improvement opportunities.

• Prepare business requirement documents, process maps, functional specifications, and user stories.

• Work with product, technology, finance, and operations teams to define appropriate solutions.

• Analyse operational performance data and prepare reports to support management decisions.

• Coordinate requirements validation and support user acceptance testing.

• Maintain clear documentation of business processes, decisions, dependencies, and change requests.

• Monitor implementation progress and help ensure delivered solutions meet agreed business objectives.

• Identify opportunities to streamline processes and improve service quality.

• Communicate findings and recommendations to technical and non-technical stakeholders.

Requirements and Qualifications

• Degree in Business Administration, Finance, Information Systems, Economics, or a related field.

• Previous experience in business analysis, process improvement, or operational analysis.

• Strong requirements-gathering and documentation skills.

• Experience with process mapping, workflow analysis, and stakeholder management.

• Proficiency in Excel or similar analytical tools; familiarity with SQL or business intelligence platforms is an advantage.

• Excellent problem-solving, presentation, and communication skills.

• Ability to manage multiple assignments and work independently in a remote environment.

• Professional proficiency in English; experience in financial services is an advantage.

Benefits

• Remote working arrangement within Estonia.

• Opportunity to contribute to business process improvement initiatives.

• Collaboration with cross-functional teams in a technology-driven environment.

• Professional development in business analysis and operational strategy.

• Competitive compensation based on experience and responsibilities.

Application Instructions

Interested candidates should submit an up-to-date CV through the employer’s official recruitment channel. Applications should highlight experience in requirements analysis, process documentation, stakeholder engagement, and business improvement projects.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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