Description
Job Details
We are growing our Implementation team in Tallinn and are looking for strong Application Consultants with a background in payments to help us manage large complex implementation projects with our banking and fintech clients.
What You’ll Be Doing
- Work as part of the Implementation team to successfully implement our solution for our customers
- Gather and assess customer business requirements and mapping them against our platform functionality
- Manage customer onboarding to our platform by demonstrating features and providing trainings and workshops
- Setup and configure our platform parameters based on the customers’ needs
- Perform validation and functional testing in customer environments to ensure payment flows run smoothly
- Provide operational customer support and consultancy post go-live
- Manage client product demands by translating customer requirements to user stories and submitting change requests to product development teams
- Take part in the constant improvement of our customer journey
- Create and manage documentation and training materials
- Continuous learning to stay up-to-date with our platform releases,, payment scheme developments, and industry best practices.
Our expectations
- 1–3 years of experience in a junior technical, business analysis, or operational support role within fintech, banking, or IT consulting.
- Basic understanding of payment processing concepts, messaging formats (e.g., SEPA, SWIFT, ISO standards), or transaction lifecycles.
- Comfort reading API documentation (RESTful APIs, JSON) and using tools like Postman to inspect payloads and run basic troubleshooting queries.
- Foundational understanding of databases and data management (SQL) to look up logs, run simple queries, and investigate issue root causes.
- Great time management skills, with the ability to prioritize tasks, follow structured workflows, and meet project deadlines.
- High attention to detail when testing software, reviewing technical configurations, or analyzing transactional data.
- Strong willingness and drive to learn the core platform in depth and build expertise in core banking technologies.
- Strong problem-solving skills with a collaborative, customer-oriented mindset.
- Fluency in English (written and spoken); additional European languages are a plus.
Are you interested in this position?
Apply by clicking on the “Apply Now” Button below!
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