A growing fintech environment is looking for a Fintech Documentation & Compliance Associate to support the administration of customer records, compliance documentation, operational reviews, and internal control processes.

The position is designed for an organised professional who enjoys structured work, document accuracy, and working within clearly defined financial-services procedures.

Your Responsibilities

• Administer and maintain digital customer and business records.
• Support KYC and customer onboarding documentation processes.
• Review files for completeness, consistency, and required supporting information.
• Track outstanding documents, verification requests, and administrative follow-ups.
• Maintain compliance registers, review logs, checklists, and internal databases.
• Prepare documentation required for internal reviews and audit activities.
• Assist with periodic customer-file and documentation refreshes.
• Record operational exceptions and escalate issues according to established procedures.
• Support the preparation of compliance and operational reports.
• Organise electronic records to ensure information can be retrieved efficiently.
• Work with operations, compliance, finance, customer support, and technology teams on documentation-related requirements.
• Protect sensitive financial and personal information throughout all administrative activities.

Professional Requirements

• Bachelor’s degree or equivalent qualification in Business Administration, Finance, Economics, Law, Banking, Compliance, or a related discipline.
• Relevant experience within fintech, banking, payments, financial services, or compliance administration.
• Practical understanding of KYC, AML, onboarding, or financial documentation is advantageous.
• Strong document-management and organisational skills.
• Excellent attention to detail.
• Good knowledge of Microsoft Office or equivalent productivity software.
• Ability to work accurately with confidential information.
• Strong written English and professional communication skills.
• Ability to follow procedures while recognising information that requires further review.

Working Approach

The successful candidate will be comfortable working with structured information and repetitive but important processes. You should take ownership of assigned documentation, maintain accurate records, and communicate promptly when information is incomplete or requires clarification.

This individual-contributor role offers valuable experience in fintech administration, compliance operations, digital onboarding, and financial-services governance.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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