What you’ll do:

• Conduct quality audits of inpatient clinical determinations to ensure alignment with clinical guidelines and quality standards
• Analyze QA findings and translate insights into actionable recommendations for operational leaders and cross-functional partners
• Provide coaching and feedback to improve clinical decision accuracy, guideline adherence, and overall team performance
• Develop and maintain SOPs, job aids, workflow documentation, and training materials for inpatient review processes
• Facilitate onboarding and ongoing training for Clinical teams using adult learning principles and subject-matter expertise
• Partner cross-functionally with Product, Clinical, Client Services, and Operations to implement workflow updates, monitor quality trends, and report performance insights to leadership

  Are you interested in this position?

  Apply by clicking on the “Apply Now” Button below!
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