What you’ll do:

• Consult Platform-as-a-Service (PaaS) clients on designing an optimal decision automation program that maximizes platform value
• Translate complex client requirements into a detailed technical blueprints for development teams to leverage when implementing new clients
• Collaborate with Product, Development, Design, and Engineering teams in scoping new functionality, or enhancing existing functionality, to meet client automation needs
• Develop strategic roadmaps related to continuous improvement of decision automation performance in order to drive increased value for clients
• Analyze authorization data and leverage data visualization softwares to build and maintain analytical reports that inform internal and external stakeholders on platform performance
• Ensure client’s KPIs are met and ensure end-to-end automation success for each client through each stage of customer lifecycle
• Identify opportunities to scale and improve consultation workflows 

   

   

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