What You’ll Do

• Contribute to the development and execution of the roadmap successfully bringing larger customers on to the platform and setting them up for success
• Help define the day to day activities for our Onboarding Specialists today and then how this organization should develop over time
• Collaborate with cross-functional teams including Sales, Marketing, Product and CX to identify operational needs and ensure execution processes are aligned to support onboarding and , early lifecycle success and expansion
• Analyze the economics, value, and opportunity costs of various related initiatives, determining which channels we should use and how much we should invest
• Support the design and execution of tests and experiments related to all of the above 
• Are you interested in this position?

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