Description

Key Responsibilities:

  • Support daily, monthly, quarterly, and annual billing processes within the team’s service-level agreement by following established procedures and policies
  • Ensure the accurate mass generation and invoice over 10,000+ invoices per quarter, ensuring accurate debit of client accounts
  • Provide exceptional, personalized service to external partners, ensuring their needs are met with the highest level of attention and care. This includes proactive communication, timely resolution of issues, and a commitment to exceeding their expectations.
  • Monitor, escalate, and proactively manage the accounts receivable process, ensuring the timely collection and reconciliation of any outstanding funds owed to the firm.
  • Act as a deep subject matter expert by leading discussions, providing solutions, and driving for operational excellence to provide an enhanced client experience. Additionally 
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