A Day in the Life of a Sprinter Patient Support Specialist

• Your day will begin by fielding and resolving overnight questions and support requests from our patients and partners
• Throughout the day you will respond to and triage inbound patient and partner questions via phone, email and SMS in a timely manner and in adherence of organizational benchmarks
• As different patient situations arise, you will escalate questions and concerns to other teams for additional support

• This position will assist Field Support and Sprinters with real-time scheduling changes
• This position will also support clerical work that may be required prior to and after appointments to ensure our Sprinters can focus on delivering high quality care in the home
• Additional responsibilities and/or projects as designated, encompassing enhancements to processes and the facilitation of cross-training across various departments.

   

• Are you interested in this position?

  Apply by clicking on the “Apply Now” Button below!
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