Description

Company Overview

We operate within the financial technology and digital banking industry, supporting modern financial services through secure data connectivity, account information services, and technology-driven banking solutions. Our focus is on improving financial accessibility and enabling seamless connections between banking institutions, payment providers, and digital financial platforms.

We are seeking an Open Banking Operations Specialist to support the daily administration, monitoring, and operational coordination of open banking services.

Role Summary

The successful candidate will oversee operational activities associated with open banking integrations, monitor account connectivity, support payment initiation processes, and coordinate the resolution of service interruptions. The position requires an understanding of digital banking infrastructure, financial data exchange, and third-party financial integrations.

Key Responsibilities

  • Monitor daily operational performance across open banking platforms and connected financial institutions.

  • Support account information service and payment initiation service operations.

  • Review connectivity issues affecting bank account access and financial data exchange.

  • Coordinate the investigation of failed account connections and payment initiation requests.

  • Monitor API availability and report recurring integration interruptions.

  • Maintain operational records covering banking connections, service incidents, and integration performance.

  • Work with technology teams to resolve connectivity and data synchronisation issues.

  • Support testing activities following open banking platform updates.

  • Review operational procedures to ensure consistent service delivery.

  • Prepare performance reports covering service availability, transaction processing, and operational exceptions.

  • Coordinate with external banking partners and financial technology providers.

  • Support compliance with applicable European open banking and financial data protection requirements.

Requirements and Qualifications

  • Bachelor’s degree in Finance, Banking, Information Technology, Business Administration, or a related discipline.

  • Experience in digital banking, payment operations, open banking, or fintech service delivery.

  • Understanding of PSD2, open banking principles, and financial data connectivity.

  • Familiarity with REST APIs, API authentication, and digital banking platforms.

  • Strong operational monitoring and problem-solving skills.

  • Ability to interpret technical reports and investigate service interruptions.

  • Good knowledge of Excel and operational reporting systems.

  • Strong communication and documentation abilities.

  • Ability to work independently in a remote environment.

Benefits

  • Fully remote working opportunity within Estonia.

  • Exposure to European open banking technologies.

  • Opportunities for professional training and technical development.

  • Collaboration with banking and technology professionals.

  • Opportunities to build expertise in financial data connectivity and digital banking operations.

Application Instructions

Interested candidates should submit an updated CV highlighting their experience in digital banking, payment operations, API-based financial services, or open banking technologies. Relevant technical and operational experience should be clearly outlined.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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