Company Overview

The organisation operates in the fintech and digital financial services sector, developing and supporting technology-driven platforms for payments, banking connectivity, financial data management, and electronic transaction processing. Its operations depend on a network of technology providers, financial institutions, software vendors, and specialised service partners.

Role Summary

The Financial Technology Vendor Management Specialist will coordinate the evaluation, administration, and performance monitoring of external technology providers supporting financial platforms and business operations.

The role focuses on vendor relationship management, service performance assessment, contractual documentation, operational risk reviews, and the coordination of technology service requirements. The successful candidate will help ensure that external providers deliver reliable services that meet established operational, technical, and security expectations.

This position requires experience in vendor management, procurement coordination, financial technology operations, and third-party risk administration. The specialist will work with procurement, legal, compliance, information security, and technology teams to maintain effective vendor relationships.

Key Responsibilities

• Coordinate the onboarding and administration of technology vendors supporting financial services.

• Maintain accurate vendor records, service agreements, contractual documentation, and performance information.

• Monitor third-party service delivery against agreed service-level requirements.

• Coordinate periodic vendor performance assessments and operational reviews.

• Support due diligence processes for new financial technology providers.

• Review vendor documentation relating to information security, data protection, and service continuity.

• Liaise with external providers to resolve service delivery issues and operational concerns.

• Coordinate contract renewal activities and maintain records of important contractual milestones.

• Support third-party risk assessments in collaboration with compliance and security teams.

• Monitor vendor-related incidents and track corrective actions.

• Prepare reports covering vendor performance, service quality, and outstanding operational issues.

• Identify opportunities to improve vendor coordination, service delivery, and procurement workflows.

• Maintain effective communication between internal departments and external technology partners.

Requirements and Qualifications

• Bachelor’s degree in Business Administration, Finance, Procurement, Information Technology, or a related discipline.

• At least three years of experience in vendor management, procurement operations, third-party risk, or technology administration.

• Understanding of financial technology services and digital banking infrastructure.

• Experience managing vendor documentation, service agreements, and performance records.

• Familiarity with service-level agreements and third-party risk management procedures.

• Knowledge of information security and data protection principles.

• Strong negotiation, organisational, and relationship management skills.

• Proficiency in Microsoft Office and vendor management applications.

• Ability to coordinate multiple external relationships and operational requirements.

• Strong written and verbal English communication skills.

Benefits

• Fully remote working arrangement within Estonia.

• Opportunity to work with international financial technology providers.

• Professional development in fintech procurement and third-party risk management.

• Exposure to digital banking and payment infrastructure.

• Collaborative working environment across business and technology functions.

• Opportunities to contribute to operational efficiency and vendor governance improvements.

Application Instructions

Interested applicants should submit an updated CV highlighting their experience in vendor management, procurement, third-party risk administration, or financial technology operations. Candidates should include relevant experience coordinating service providers, managing contractual documentation, and monitoring vendor performance.

Are you interested in this position?

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