Company Overview

The organization operates within the fintech and digital payments industry, providing payment technology and financial services that enable businesses to accept, process, and manage electronic transactions.

Its business environment involves merchant onboarding, payment processing, transaction monitoring, and ongoing merchant account administration. Maintaining a reliable merchant network requires effective risk assessment, operational oversight, and appropriate financial controls.

The organization is expanding its merchant risk management capabilities and seeks a specialist who can evaluate merchant activities, identify potential business risks, and support the integrity of its payment ecosystem.

Role Summary

The Merchant Risk Management Specialist will assess and monitor merchant accounts to identify potential financial, operational, and payment-related risks.

The role involves reviewing merchant business profiles, evaluating transaction behaviour, monitoring account performance, and supporting risk-based decisions relating to merchant relationships.

The successful candidate will collaborate with merchant onboarding, compliance, fraud prevention, payment operations, and commercial teams to ensure that merchant accounts are managed in accordance with established risk policies.

This position requires a strong understanding of payment services, merchant risk assessment, transaction behaviour, and financial services controls.

Key Responsibilities

• Conduct risk assessments of new and existing merchants using established evaluation procedures.

• Review merchant business models, operational activities, transaction profiles, and supporting documentation.

• Evaluate merchant applications to identify potential financial and operational risks.

• Monitor merchant transaction activity for unusual processing patterns and emerging risk indicators.

• Assess chargeback levels, refund activity, transaction disputes, and payment processing performance.

• Identify merchants requiring additional review based on risk exposure or changes in business activity.

• Collaborate with compliance teams on merchant due diligence and verification requirements.

• Support the development and maintenance of merchant risk assessment procedures.

• Review merchant account performance and recommend appropriate risk mitigation measures.

• Investigate unusual merchant activity and coordinate escalations with relevant departments.

• Maintain accurate records of merchant risk assessments, reviews, and decisions.

• Prepare periodic reports covering merchant portfolio performance and identified risk trends.

• Support the implementation of risk monitoring tools and merchant assessment improvements.

• Work with payment operations teams to resolve merchant-related processing concerns.

• Contribute to reviews of merchant risk policies and internal control procedures.

• Identify opportunities to improve the efficiency and consistency of merchant risk management processes.

Requirements and Qualifications

• Bachelor’s degree in Finance, Economics, Business Administration, Accounting, or a related discipline.

• At least three years of experience in merchant risk, payment operations, financial risk analysis, or fintech compliance.

• Understanding of merchant acquiring, payment processing, and electronic transaction services.

• Experience reviewing merchant applications, business profiles, and transaction performance.

• Knowledge of chargebacks, refund management, payment disputes, and merchant monitoring.

• Familiarity with financial crime prevention and merchant due diligence procedures.

• Ability to interpret transaction data and identify unusual business activity.

• Experience preparing risk assessments and operational reports.

• Familiarity with Excel, reporting tools, or data analysis platforms.

• Strong analytical judgment and attention to detail.

• Excellent communication and stakeholder management skills.

• Ability to work independently while coordinating with distributed teams.

• Professional proficiency in English.

Benefits

• Remote working flexibility within Estonia.

• Competitive compensation based on professional experience and qualifications.

• Opportunity to work within the digital payments and merchant acquiring industry.

• Professional development in payment risk and financial services operations.

• Exposure to merchant management platforms and transaction monitoring technologies.

• Collaborative working environment involving compliance, fraud, and payment specialists.

• Opportunity to contribute to stronger merchant risk controls and payment service reliability.

Application Instructions

Candidates should submit an updated CV highlighting their experience in merchant risk management, payment operations, financial risk assessment, or fintech compliance.

Applications should demonstrate knowledge of merchant onboarding, transaction monitoring, chargeback analysis, and risk evaluation procedures.

Candidates are encouraged to describe previous merchant risk projects and explain how their work contributed to improved portfolio monitoring, risk identification, or payment operations.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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