Company Overview

The hiring organisation operates in foreign exchange and digital financial services, supporting businesses with international payment flows, currency conversion requirements, and treasury-related needs. Its corporate relationship function works with clients to understand their operational challenges and coordinate appropriate FX services through collaboration with treasury, sales, and client operations teams.

Role Summary

The Relationship Manager will develop and maintain relationships with corporate clients that require foreign exchange services for international business activities. The role focuses on understanding clients’ currency flows, supporting day-to-day service requirements, identifying opportunities to improve account value, and coordinating appropriate solutions for their cross-border financial operations.

Key Responsibilities

• Build and maintain relationships with corporate clients managing international payments and foreign currency transactions.

• Assess client currency requirements, payment patterns, and operational priorities.

• Explain relevant FX services, including spot transactions, forward contracts, and other available currency solutions.

• Coordinate with treasury and dealing teams to support quotations, transaction requests, and execution arrangements.

• Identify opportunities to expand client relationships through suitable additional services.

• Monitor client satisfaction, account activity, and emerging service requirements.

• Support onboarding, documentation updates, and periodic client reviews in coordination with compliance teams.

• Resolve service issues by coordinating with payments, finance, and operations departments.

• Maintain accurate account plans, client communications, and relationship performance records.

• Provide clients with relevant service updates and general market information within the scope of the role.

• Prepare reports on account performance, retention, client engagement, and business development opportunities.

Requirements and Qualifications

• Bachelor’s degree in Finance, Business Administration, Economics, International Business, or a related discipline.

• Experience in corporate relationship management, banking, FX services, treasury solutions, or B2B financial services.

• Understanding of corporate foreign exchange requirements and cross-border payment processes.

• Strong communication, negotiation, and customer relationship skills.

• Ability to identify business opportunities and develop long-term client partnerships.

• Familiarity with CRM systems, account management tools, and financial services workflows.

• Strong organisational skills and the ability to coordinate multiple client requirements.

• Knowledge of currency risk management concepts and applicable financial services compliance standards is advantageous.

Benefits

• Fully remote working arrangement within Estonia.

• Opportunity to work with businesses engaged in international trade.

• Exposure to corporate treasury needs and foreign exchange services.

• Professional development in client management and financial solutions.

• Collaborative environment involving treasury, sales, payments, and operations teams.

Application Instructions

Interested candidates should submit an up-to-date CV highlighting their corporate relationship management experience, FX knowledge, and client development achievements. A cover letter should describe their approach to understanding corporate currency needs, improving client satisfaction, and building sustainable commercial relationships. Applications should be submitted through the official application channel provided by the hiring organisation.

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