Description

About the role

This is not a traditional program management role. You’ll personally design, build, and deploy AI tools, agents, dashboards, and decision systems, while also driving prioritisation, rollout, adoption, and governance across Rides.

This is an individual contributor (IC) role with high ownership and no direct reports. It’s built for someone eager to build, own, and deliver real change in a complex operational environment.

Main tasks & responsibilities

  • Personally build and deploy AI tools, agents, dashboards, and decision-support systems for Rides Operations, taking solutions from prototype to production-ready use.
  • Identify high-friction operational problems across markets and turn them into scalable AI solutions that improve cost, efficiency, reliability, and growth.
  • Work independently with internal data, APIs, LLMs, and automation frameworks, shipping usable tools with minimal reliance on Engineering, Data, or Product support.
  • Drive solutions end-to-end: problem definition, prioritisation, build, pilot, rollout, adoption, and iteration.
  • Create clear decision materials for leadership, highlighting trade-offs, risks, ROI, and operational impact.
  • Define guardrails and governance for responsible AI use to ensure solutions are explainable, compliant, and aligned with long-term platform standards.

About you

  • You have demonstrated hands-on experience personally building and deploying applied AI solutions, such as AI agents, workflow automations, dashboards, or decision-support tools.
  • You are comfortable using Python, SQL, APIs, LLMs, and automation/workflow tools to build MVPs and production-lean solutions yourself.
  • You understand how to move from prototype to production, including reliability, monitoring, rollout, and iteration in real operational environments.
  • You can independently turn ambiguous business problems into structured execution plans and deliver measurable outcomes end to end.
  • You are effective with senior stakeholders and can align technical implementation with business priorities and operational goals.
  • You have experience working in scaled organisations where AI solutions are already live and embedded into core processes.

Why you’ll love it here

  • Accelerate your professional growth with unique career opportunities.
  • Enjoy a rewarding salary and stock options, knowing that as we  succeeds, so do you.
  • Take care of your physical and mental health with our wellness perks.
  • Celebrate 5 years  with a 1-month paid sabbatical to recharge.
  • Connect with colleagues at annual company events and smaller team gatherings.
  • Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

 

 

Are you interested in this position?

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