Description

About the role

As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 What  you will do:

  • Grow revenue from your restaurant portfolio month over month by selling and activating solutions.

  • Act as the main point of contact for your restaurants and build strong, long-term partnerships.

  • Support your portfolio mainly by email and phone, advising on positioning, revenue management and online marketing.

  • Define and execute action plans in collaboration with Sales and Marketing teams to drive performance.

  • Work closely with the Marketing Restaurant Offer team to create and manage promotional plans, including Festivals, special offers, YUMS and SUPER YUMS.

  • Negotiate fair and sustainable commercial conditions that improve restaurant margins and increase seat occupancy.

  • Monitor compliance with the terms and conditions and quality standards to ensure an excellent B2C user experience.

  • Provide onboarding, training and ongoing support to ensure effective use of  the  tools.

  • Share restaurant feedback and user needs with internal teams to continuously improve our  products and platforms.

Key performance indicators (KPIs)

  • Monthly revenue generated by restaurants in your portfolio.

  • Number and quality of promotions available across the portfolio.

  • Level of B2C issues or customer complaints.

  • Number of restaurants participating in the YUMS and SUPER YUMS programmes.

  • Number and quality of restaurants taking part in our  Festivals.

Who you are:

You Must Meet These Critical Qualifications

  • 3+ years of experience in account management or a similar commercial role.

  • Fluent French and fluent English, both written and spoken.

  • Fully computer literate, with experience using MS Office and Salesforce or a similar CRM.

  • Comfortable having sales conversations and negotiations over the phone.

  • Experience managing a high volume of outbound and inbound calls (20–50 per day) and large account portfolios (600–1,000 accounts).

  • Self-starter with a strong results focus and experience working with KPIs and targets.

  • Ability to manage several priorities or projects at the same time.

You Can Impress With These Additions

  • Experience in the Internet or technology sector.

  • Experience pitching and selling promotions, deals or flash sales.

  • Experience exceeding sales or performance targets on a regular basis.

  • Knowledge of revenue management concepts or commercial optimisation.

  • Strong analytical and creative thinking, with the ability to propose tailored customer solutions.

  • Ability to quickly build trust and develop long-term business relationships.

  • High level of autonomy and confidence working independently.

What we offer you:

😄 An awesome team

🏠 A permanent contract (that can be useful in life)

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive salary & monthly bonus

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance fully covered by the company

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure

🍴 Amazing offices with dining, coffee points and leisure area

🎤 Team building events

 

 

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!
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