Description
About the role
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.
👉 What you will do:
-
Grow revenue from your restaurant portfolio month over month by selling and activating solutions.
-
Act as the main point of contact for your restaurants and build strong, long-term partnerships.
-
Support your portfolio mainly by email and phone, advising on positioning, revenue management and online marketing.
-
Define and execute action plans in collaboration with Sales and Marketing teams to drive performance.
-
Work closely with the Marketing Restaurant Offer team to create and manage promotional plans, including Festivals, special offers, YUMS and SUPER YUMS.
-
Negotiate fair and sustainable commercial conditions that improve restaurant margins and increase seat occupancy.
-
Monitor compliance with the terms and conditions and quality standards to ensure an excellent B2C user experience.
-
Provide onboarding, training and ongoing support to ensure effective use of the tools.
-
Share restaurant feedback and user needs with internal teams to continuously improve our products and platforms.
Key performance indicators (KPIs)
-
Monthly revenue generated by restaurants in your portfolio.
-
Number and quality of promotions available across the portfolio.
-
Level of B2C issues or customer complaints.
-
Number of restaurants participating in the YUMS and SUPER YUMS programmes.
-
Number and quality of restaurants taking part in our Festivals.
Who you are:
You Must Meet These Critical Qualifications
-
3+ years of experience in account management or a similar commercial role.
-
Fluent French and fluent English, both written and spoken.
-
Fully computer literate, with experience using MS Office and Salesforce or a similar CRM.
-
Comfortable having sales conversations and negotiations over the phone.
-
Experience managing a high volume of outbound and inbound calls (20–50 per day) and large account portfolios (600–1,000 accounts).
-
Self-starter with a strong results focus and experience working with KPIs and targets.
-
Ability to manage several priorities or projects at the same time.
You Can Impress With These Additions
-
Experience in the Internet or technology sector.
-
Experience pitching and selling promotions, deals or flash sales.
-
Experience exceeding sales or performance targets on a regular basis.
-
Knowledge of revenue management concepts or commercial optimisation.
-
Strong analytical and creative thinking, with the ability to propose tailored customer solutions.
-
Ability to quickly build trust and develop long-term business relationships.
-
High level of autonomy and confidence working independently.
What we offer you:
😄 An awesome team
🏠 A permanent contract (that can be useful in life)
⚖️Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
💸 Competitive salary & monthly bonus
🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)
🌎 International teams and a multicultural environment spanning 10 offices across Europe
🤝 Highly inclusive working environment
🤸♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
🎓 Continuous learning and development programs
😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey
🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
🏥Health insurance fully covered by the company
👩🦽 Life & Disability Insurance at no cost to the employee
💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure
🍴 Amazing offices with dining, coffee points and leisure area
🎤 Team building events
Are you interested in this position?
Apply by clicking on the “Apply Now” Button below!
#JobsHubEstonia #GlobalRecrument
#CareerOpportunities #HiringNow
#JobSeekersNetwork #EstoniaJobs
#RecruitmentServices #EmploymentPortal