Description

Key Responsibilities

  • Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
  • Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • Drive sales through cross-selling, upselling, and tailored recommendations.
  • Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • Develop and execute personal sales plans; meet or exceed individual and team KPIs.
  • Source new customers, maintain relationships, and follow up to close sales.
  • Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
  • Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards. 

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