Key Responsibilities:

• Manage the existing portfolio of education funding, scholarship, 529, and financial services partners.
• Manages the pipeline of prospective education funding, scholarship, 529, and financial services partners
• Coordinate partner kickoffs, implementation timelines, status meetings, and ongoing business reviews.
• Build strong relationships with diverse stakeholders (operational, technical, procurement, and executive teams).
• Track and manage project plans, milestones, risks, dependencies, and action items.
• Drive process optimization and automation by identifying manual workflows, analyzing operational pain points, and recommending improvements to enhance speed, accuracy, and scalability in partnership with internal teams (Operations, Product, Engineering).
• Support technical and operational workstreams (e.g., API integrations, SFTP setup, settlement files, bulk uploads, and payment workflows).
• Identify new opportunities for expanded functionality, improved partner adoption, and stronger operational performance.
• Serve as a trusted point of contact for partner support and escalations, leveraging data and feedback to drive value.
• Liaise with partners and coordinate with internal teams (Marketing, Sales) to support new initiatives, campaigns, and regulatory compliance.
• Maintain detailed project documentation, meeting notes, trackers, and executive updates.
• Represent Flywire professionally at partner meetings, conferences, and industry events. 
• Are you interested in this position?

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