RESPONSIBILITIES

• Lead the development and execution of an upsell/cross-sell plan by strategically identifying target organizations and build out a pipeline across all Rethink Behavioral Health customer segments
• Lead the full cycle upsell/cross-sell process from initial target identification, outreach, product demonstrations & education, and contracting
• Simultaneously and effectively manage multiple deals and client engagements, and maintain real-time and accurate sales activity tracking & reporting
• Actively work together with marketing and other parts of the organization in refining product positioning while also translating customer feedback to optimize product deliverables and features
• Effectively leverage cross-functional resources and subject matter experts within the organization, knowing when to bring the VP of customer success, clinical leadership or technical expertise into deal discussions
• Partner with product & engineering teams to execute go-to-market plans for new products & marketplace solutions
• Assist customer success managers in achieving retention goals by joining customers calls as a subject matter expert to provide product training & best practice coaching
• Attend and represent the firm in major tradeshows and industry exhibitions and leverage such opportunities to identify and source potential new clients 
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