Description

What You’ll Do:

  • Be part of an amazing open and collaborative work environment with other experienced engineers, architects, product managers, and designers
  • Review code with best practices of readability, testing patterns, documentation, reliability, security, and performance considerations in mind
  • Ability to context switch: In eng-support, you will often have 3-6 simultaneous support tickets. This is probably the hardest part of the role. You’ll need the ability to switch between tickets when one gets stuck (ie waiting on a response from a customer) without wasting time.
  • Product thinker: We don’t get perfect product specs and designs handed to us. Engineers on our team have to think deeply about the end-to-end user experience, collaborate closely with product/design, and be ready to iterate quickly based on feedback.
  • Meticulous ownership mentality: Our engineers do self QA, and in our domain it is especially important to pay attention to the details. Mistakes in reporting easily damage customer trust. 
  • Are you interested in this position?

    Apply by clicking on the “Apply Now” Button below!
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