Key Responsibilities

• Carry a quarterly & annual sales quota and pipeline generation in existing customers
• Own and grow a portfolio of large accounts (enterprise and mid-market) with a primary focus on account expansion and retention
• Build and maintain strong relationships with senior technical and business stakeholders, including CTOs, Engineering Leaders, and their direct reports
• Proactively engage customers through email, calls, and virtual meetings to drive adoption and uncover growth opportunities
• Understand how various teams within an organization are using the product and identify additional use cases and expansion opportunities
• Conduct solution-oriented product demonstrations tailored to different teams and stakeholder needs
• Position the product by showcasing relevant customer success stories and internal use cases
• Collaborate closely with Product, Customer Success, and Engineering teams to ensure alignment on customer needs and successful execution
• Maintain accurate account plans, expansion pipeline, and activity tracking using CRM tools
• Monitor market trends and customer requirements within the North American SaaS and technology landscape

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