Key ResponsibilitiesCustomer Engagement & Solution Design

• Serve as the technical lead during pre-sales and early project phases for assigned accounts, partnering with Business Development to define the customer opportunity.
• Translate customer requirements into clear, feasible, and scalable solution architectures.
• Conduct discovery sessions and own the Discovery Brief for assigned opportunities to document technical needs, constraints, and recommended Bose offerings.
• Present technical architectures, trade-offs, and deployment considerations to both internal stakeholders and external partners.
• Bring Product Management into customer-facing conversations when:Deep product expertise is needed.

  Product Management might learn from a customer engagement to inform product or portfolio planning.

• Escalate complex opportunities or ambiguous requirements to the Lead for guidance.

Licensing Strategy Alignment

• Maximize reuse of existing Bose technologies and solutions; recommend custom development only when justified by revenue, reuse, or strategic learning.
• Collaborate closely with Product Management to:
  • Provide structured feedback from customer engagements.
  • Surface emerging trends, unmet needs, or opportunities for scalable solutions.
  • Influence long-term product planning and backlog prioritization.

Cross-Functional Collaboration

• Act as a connector between Business Development, Product Management, and Engineering for assigned opportunities:
  • Work with Business Development to frame customer opportunities and value propositions.
  • Collaborate with Product Managers to vet feasibility and ensure alignment with licensing assets.
  • Transition ownership to Engineering and Program Management for delivery after solution approval.
  • Ensure all proposed solutions are technically sound, commercially viable, and operationally executable. 
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