We are looking for you as a (Junior) Salesforce Administrator (m/f/d) in the HeatOS team to optimize the Salesforce platform and collaboratively implement tailored solutions with the team, thus taking our processes and user experience to the next level.

• Development and maintenance of complex Salesforce flows, automations, and process solutions to map business requirements within Salesforce

• Adding and extending Salesforce integrations to the rest of the tool landscape, such as call centers or ERP systems

• Participation in sprint planning and refinement sessions in collaboration with the developers, administrators and the CTO

• Ensuring data quality and consistency, as well as performing data migrations

• Documenting changes and technical processes to ensure transparency and traceability

• Supporting the creation and maintenance of reports, dashboards, and templates

• Training and supporting end users

• At least 1-2 years of experience in developing and administering complex Salesforce flows and automations (Flow First Mindset)

• Basic knowledge of the Salesforce Core Clouds (Sales & Service), and ideally also in JustOn, Experience Cloud, and Field Service.

• First experience in dealing with Change Management processes in Salesforce, ideally with Gearset, and a high sense of responsibility for adhering to defined development and deployment guidelines.

• Knowledge of Apex and Lightning Web Components is a plus.

• A structured and diligent approach to work with an eye for detail – especially when implementing and documenting technical changes.

• You are a team player with excellent communication skills.

• A proactive, solution-oriented work approach and the ability to quickly familiarize yourself with new topics.

• Fluent in English (written and spoken) and German language skills at B1/2 level for end-user support.