Responsibilities

Customer Discovery and Story Development

• Build and manage a pipeline of customer story candidates across key verticals, use cases, and geographies, in close partnership with sales, customer success, business value, and the product/engineering teams
• Lead customer discovery conversations that go beyond intake interviews to surface the real operational impact of Rubrik’s platform: what the threat looked like, what recovery required, and what changed afterward
• Write and produce first-draft narratives across formats including written customer stories, video briefs, executive one-pagers, and event-ready abstracts

CXO Visionaries Program

• Own and operate the CXO Visionaries program end to end — Rubrik’s exclusive, invitation-only community designed for C-level IT and security leaders including Fortune 500 and Global 2000 CIOs, CISOs, and CTOs
• Develop and produce CXO Visionary profiles that showcase member success and amplify their personal brand and organizational visibility
• Design and manage the CXO Visionaries award program
• Oversee the Visionary spotlight feature in Rubrik’s monthly CXO newsletter, coordinating content and timing in advance with internal editorial plans
• Identify, recruit, and onboard new Visionary members and connect them with keynote speaking and earned media opportunities at marquee CXO forums
• Coordinate with Rubrik Zero Labs to ensure members receive timely, exclusive access to cutting-edge threat intelligence that strengthens their organization’s cyber defenses

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