Description
What You’ll Do:
- Strategic Client Ownership: Act as the primary point of contact for PSA’s 3PL partners, managing the health, satisfaction, and growth of the relationship.
- Implementation & API Onboarding: Partner with Product & Technology to coordinate the technical onboarding of new clients, guiding them through API integrations and system configurations to ensure their digital storefronts talk seamlessly to our Vault infrastructure.
- Supply Chain Optimization: Manage the inbound “inventory funnel” for clients, ensuring their supply chain (from acquisition to vaulting) meets their specific speed and volume requirements.
- Business Forecasting: Act as the internal “Agent of Forecast,” translating client launch calendars and growth plans into actionable volume projections for our Operations and Labor teams.
- Financial Stewardship: Own the end-to-end invoicing process for your book of business. This includes data collection for custom 3PL billing, auditing usage fees, and ensuring timely payment collection.
- Cross-Functional Advocacy: Work with product, data, and customer support teams to ensure your clients growth and success.
- Retention & Growth: Identify opportunities for clients to utilize additional PSA services, ensuring long-term stickiness within the PSA ecosystem.
Are you interested in this position?
Apply by clicking on the “Apply Now” Button below!
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