Role Overview

The Quality Assurance Engineer II is a key contributor responsible for the validation and verification of Raintree’s industry-leading Electronic Health Record (EHR) and Practice Management (PM) applications. This role requires a proficient blend of manual and automated testing techniques to ensure all software deliverables meet functional specifications, maintain high quality, and successfully address complex client business objectives in the healthcare technology space.

• Test Strategy & Planning: Design, implement, and introduce comprehensive test strategies for current assignments, providing approximate timelines and coordinating testing efforts for medium-sized projects.

• Execution & Defect Management: Execute software testing for changes and fixes using the most appropriate methods and tools. Conduct thorough investigation and root cause analysis of issues found, and report defects (bugs, questions, noteworthy items) clearly to relevant stakeholders.

• Automation: Independently contribute to and maintain automated QA projects, utilizing industry-standard tools like Cypress and Jenkins with JavaScript/TypeScript.

• Quality Advocacy: Collaborate with feature teams to define and refine Acceptance Criteria (AC) and test cases for new tasks, acting as a quality advocate throughout the development lifecycle.

• Regression Management: Create, maintain, and execute regression tests, ensuring documentation is clear and understandable for all team members.

• Documentation & Reporting: Prepare test reports, create necessary documentation tasks, and perform demos of new features during sprint reviews or stakeholder meetings.

• Collaboration & Agile Practices: Participate in and organize work-related meetings, contribute actively to team rituals (Scrum), and communicate effectively with international teams (US and Partner teams), customers, and non-technical stakeholders.

Education & Experience

• Diploma or Degree in Computer Science or a related technical field.

• Minimum of 2+ years of professional experience in software development or automated testing.

• Proven experience applying various testing methodologies and working with engineers, QA, and project managers.

• Solid understanding of the Software Development Life Cycle (SDLC) and basic principles of the Agile process.

Technical Skills

• Previous experience with CI/CD systems (e.g., Jenkins).

• Previous experience with test automation tools (e.g., Cypress, Selenium).

• Demonstrable experience with Java and/or JavaScript.

• Ability to read, understand, and translate business diagrams and documentation into test cases.

Soft Skills

• Excellent Communication Skills (written and spoken English) and the ability to articulate complex technical issues to varied audiences.

• Strong Attention to Detail and a commitment to quality.

• Proven Problem-Solving & Critical Thinking abilities.

• High level of Adaptability & Resilience to manage shifting priorities and work under time restrictions.

• Ability to work effectively both independently and collaboratively in an international environment.

• Experience with API testing tools (e.g., SoapUI, Postman, Jest).

• Awareness of various testing schools and industry-standard tools for Performance Testing (e.g., JMeter) and Security Testing (e.g., OWASP ZAP).

• Familiarity with bug tracking and test management systems like Jira and TestRail.

• Strong Documentation Practices.